Disruption in manufacturing and the supply chain has pushed businesses toward digital transformation as they seek ways to stay competitive. For manufacturers, these disruptions--along with the advent of AI--present opportunities to make manufacturing more efficient, safer, and sustainable. Companies can use AI to streamline processes and fight downtime, adopt robotics that promote safety and speed, allow AI to detect anomalies quickly through computer vision, and develop AI systems to process vast volumes of data to identify patterns and predict customer needs. "In manufacturing, the biggest benefits come when people from the business are able to work together with data experts, using data and AI to get insights, ultimately taking actions to improve their processes," says Pierre Goutorbe, AI solutions director for energy and manufacturing at Dataiku. "The more workers get familiar with AI and use it on a daily basis, the more we'll see the benefit from it," he says.

"It's a really tricky kind of model where you want to decline every possible fraudulent transaction, but at the same time, let the legitimate transactions pass through without any friction," he says. "On an average day, we see over a billion transactions, and since data is what fuels AI, we were definitely one of the early adopters." Yet, the benefits of AI adoption surpass improved fraud detection. As such, the application of AI throughout Mastercard has become a priority, Chauhan said. "The use of AI is about future-proofing Mastercard," Chauhan says.